Shipping policy

Shipping Policy — Casalume Lighting Store

Order Processing
Orders are processed and filled Monday through Friday, during regular business days. Orders placed on weekends or holidays will begin processing the next business day.

Shipping Time
Once your order has been processed, shipping typically takes 8–15 business days to arrive, depending on your location.

Order Tracking
Once your order ships, you'll receive a confirmation email with tracking information so you can follow your package every step of the way.

Delays
While we do our best to meet estimated delivery windows, occasional delays may occur due to high demand, customs processing, or courier disruptions beyond our control. We appreciate your patience.

Questions?
If you have any questions about your order or shipping status, contact us at casalumesupport@gmail.com and we'll be happy to help.